#91 - Radical Candor with Kim Scott
Radical Candor Summary
Radical Candor is a simple idea: to be a good boss, you have to Care Personally at the same time that you Challenge Directly. When you challenge without caring it’s obnoxious aggression; when you care without challenging it’s ruinous empathy. When you do neither it’s manipulative insincerity.
This simple framework can help you build better relationships at work, and fulfill your three key responsibilities as a leader: creating a culture of feedback (praise and criticism), building a cohesive team, and achieving results you’re all proud of.
Radical Candor offers a guide to those bewildered or exhausted by management, written for bosses and those who manage bosses. Taken from years of the author’s experience, and distilled clearly giving actionable lessons to the reader; it shows managers how to be successful while retaining their humanity, finding meaning in their job, and creating an environment where people both love their work and their colleagues.
Golden Nuggets From Radical Candor
Golden Nugget #1 - Radical Candor is about being emotionally present [4.10]
Golden Nugget #2 - The importance of being challenged and challenging people [10.50]
Golden Nugget #3 - Criticism isn't a setback, it's a setup to getting better [25.15]
Golden Nugget #4 - What is the Radical Candor framework and how do we use it [27.45]
Golden Nugget #5 - Telling people what to do, doesn't work. That's bad leadership [37.20]